Welcome to The Pendant – Catering! We appreciate your interest in our services. Please carefully read and understand the following terms and conditions before engaging in any business transactions with us. By using our services, you agree to comply with these terms and conditions as outlined below:

1. Agreement to Terms: By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, along with our company policies and frequently asked questions (FAQs) which can be found at https://www.thependantco.com/policies-faqs. If you do not agree with any part of these terms and conditions, kindly refrain from using our services.

2. Services: The Pendant provides catering services for various events, such as weddings, corporate events, private parties, and more. In addition to our standard menu options, we offer customizable menus and services tailored to suit your specific event requirements and preferences.

3. Booking: To secure our services for your event, a non-refundable deposit is required at the time of booking. By paying the deposit, you confirm your event reservation and the remaining balance shall be settled prior to the event date. The Pendant reserves the right to cancel any booking if full payment is not received by the specified due date.

4. Cancellation and Refund Policy: In the event of a cancellation after the deposit has been paid, the deposit amount is non-refundable. Additionally, cancellations made within 7 days of the event date may incur a cancellation fee. For further details, please refer to our cancellation and refund policy outlined in our company policies and FAQs.

5. Dietary Restrictions and Allergies: It is the responsibility of the client to notify The Pendant of any specific dietary restrictions or allergies of their guests. While every effort will be made to accommodate these requests, The Pendant cannot guarantee a completely allergen-free environment and shall not be held liable for any adverse reactions or allergic incidents.

6. Liability: The Pendant shall not be held liable for any damages, injuries, or losses resulting from the use of our catering services. This includes but is not limited to food-related issues, accidents, or damages caused by third-party vendors or other service providers involved in the event.

7. Changes to Menu and Services: The Pendant reserves the right to make changes to the menu, services, or pricing, whether due to ingredient availability, event requirements, or unforeseen circumstances. We will make reasonable efforts to notify you of any significant changes and provide suitable alternatives or solutions.

8. Intellectual Property: All content included in our website, menus, and promotional materials, including but not limited to text, graphics, logos, images, and software, is the property of The Pendant and protected by international copyright and intellectual property laws. Unauthorized use or reproduction of any such materials is strictly prohibited.

9. Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in Dallas, Texas.

Thank you for choosing The Pendant for your catering needs. Should you have any questions or concerns regarding these terms and conditions, please refer to our company policies and FAQs or contact our customer support team for further assistance.